BUILDING EXCELLENCE  CHARTER

Successful businesses aren't just built on numbers, they’re built on people. 

Great people.

Relationships drive results. So we don’t just work for our clients, we work with them; and it’s a collaboration we’re truly proud of. 

Full Stop is committed to the qualities and services that make us different, which includes our relationships with our clients and the environment of excellence that we nurture.

We form partnerships, and that takes two dedicated sides to succeed - so we choose our clients carefully and consciously. In return for the care we apply to you and your business, we expect shared values. 

We form partnerships, and that takes two dedicated sides to succeed - so we choose our clients carefully and consciously. In return for the care we apply to you and your business, we expect shared values. 

That's why we created our Building Excellence Charter.

Being excellent at what we do is a big claim, but we’ve dedicated decades to becoming just that. 

We want to work with people and teams who are as enthused about their work as we are. Our company vision is to deliver unintimidating and understandable accountancy services to make your life easier and your business better. We value mutual understanding to create the best conditions for excellent communication.

  • We understand what it takes to run a business


    Our director Lauren Harvey has nurtured Full Stop from scratch, using decades of knowledge as a chartered accountant to create the foundation to build on.

    Together, we'll help you master your numbers, support you with informed financial forecasting and assist with important sector-specific tax reliefs and returns.

  • Expertise with a human touch


    While we’re committed to delivering results that improve your bottom line, we also understand that profit is only part of the equation. We believe that a successful business is one that values its employees, customers, and community. We’re here to support not just your financial goals, but also the broader impact your business can make. We align your financial strategies with your values and the people you serve. 

  • Building a future, together


    When you choose us, you’re choosing a partner that values collaboration, integrity and a shared vision for ethical and accountable business. You'll never be just a number to us.

    We value community, working hard to ensure our resources and expertise are shared equitably for the benefit of those we serve.

  • Our motivation is to help you succeed


    No two businesses are the same, so we take the time to get to know each one. Your willingness to share knowledge is important to allow us to craft a personalised mix of services that will transform the way you look at your finances.

    The services we offer reflect our creativity, and while they include the traditional annual returns, they also extend to helping your business innovate and grow. We look at factors influencing your future finances, from spotting trends to managing overheads, and we like clients to match our forward thinking. 

  • Looking ahead


    Behind every balance sheet and every financial strategy are individuals with goals, dreams and responsibilities. Knowing how to collaborate with humans will never not be important - it’s what sets us apart from AI - and what will become even more integral as we move through the next decade of rapid technological advancements.

    Just as no two businesses are the same, neither are the people behind them. Our personalised approach means that we take the time to understand you, your business, your team, and your collective vision for the future. 

  • What we ask of you


    Being organised is a vital aspect of managing your accounts. We also ask you to be open to change and versatile, as we'll recommend processes and technology to streamline your administrative tasks. These necessary changes may seem scary at first glance, but our clients soon master the applications and processes into their administrative tasks effortlessly. 

    A key value threading through our tight knit partnerships is respect. We have a great deal of respect for you, as a company owner. We appreciate what you do, and want that to be reciprocated.

When you nurture a team that actively listens, stays curious and takes initiative, your business environment is primed to prosper. We reaffirm our Building Excellence Charter every chance we get, because it forms the foundations of how we want to continue to build on and around our own business etiquette. The philosophy of this charter applies to our own work ethic first and foremost; we nurture our own physical and mental health, so that we can pour from an abundant business, into yours. 

If you believe in the principles of our charter, we’d love to collaborate with you.

Thank you for taking the time to find out more about our approach. If you want to take the next step towards working with us, get in touch.